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PRIVACY

Hotel Fiuggi Terme Resort & SPA

Data structure

Hotel Fiuggi Terme Resort & SPAVia Capo i Prati, 9 - 03014 - Fiuggi Terme (FR)
GPS: lat. 41,786909 - long. 13,227652
Call: +39 0775 515 212Fax:: +39 0775 506 566Email: info@hotelfiuggiterme.it

Company data

Ragione Sociale: HOTEL FIUGGI TERME SRL Sede legale: Via Capo i Prati, 9 Telefono azienda+39 0775 515 212 Fax azienda: +39 0775 506 566 P.IVA / CF: 01695220606

Privacy

PURPOSE OF THIS NOTICE
This section explains how the site is managed in relation to the processing of the personal data of the users who consult the website.
This information is provided pursuant to EU regulation 2016/679 (GDPR) - Personal data protection law, for those who interact with the web services of EasyConsulting Srl, the hotel services provider for Hotel Fiuggi Terme Resort & SPA.



The information is provided only for the Hotel Fiuggi Terme Resort & SPA website and not for other websites that may be consulted by the user via links.



The information is based on EU regulation 2016/679 (GDPR), which was established to identify minimum requirements for the collection of personal data online, and, in particular, methods, timing and nature of the information that the owners of the processing must provide users when they connect to web pages, regardless of browsing purposes.



THE DATA CONTROLLER
Pursuant to the EU regulation 2016/679 (GDPR), the data controller is the HOTEL FIUGGI TERME SRL company, with headquarters in Via Capo i Prati, 9, through its legal representative.




THE DATA MANAGER
Pursuant to EU regulation 2016/679 (GDPR), the Data Processing Manager is the General Manager of Hotel Fiuggi Terme Resort & SPA, based in Via Capo i Prati, 9 - 03014 - Fiuggi Terme (FR) - GPS: lat. 41.786909 - long. 13,227652, Phone +39 0775 515 212, Fax +39 0775 506 566, e-mail info@hotelfiuggiterme.it.




Pursuant to the EU regulation 2016/679 (GDPR), the external owner of the proprietary processing of the booking platform HOTELEASYRESERVATIONS is EasyConsulting S.r.l. established in Via Nicolo III n. 4 00165 Rome, Italy (http://www.easyconsulting.com) which only deals directly with customers' personal data unless for its IT Management activities (website hosting and IT security measures).




PLACE OF DATA PROCESSING
The processing operations for this website's web services take place at the offices of the data controller.
No data deriving from web services will be ceded to third parties except when processing is strictly pertinent or imposed by laws or regulations.
EasyConsulting S.r.l. is the provider of the website management service for Hotel Fiuggi Terme Resort & SPA, and it provides the data acquired from the site to HOTEL FIUGGI TERME SRL, the data controller.




PURPOSE OF THE DATA PROCESSING
Personal data and information provided voluntarily by users who are requesting information on hotel services (prices, availability of hotel rooms and conference rooms, etc.), registering for the newsletter, booking online, or simply forwarding requests for recruitment by sending resumes in a digital format, are used only to perform the service or action requested and are not disclosed to third parties unless required by law or if strictly relevant and necessary to carry out the requests.
In particular, the personal data voluntarily provided by the subjects concerned will be collected by electronic methods and processed, even with the aid of electronic means directly and / or through delegated third parties (companies for e-mail services, website hosting company) for the following purposes:





- to allow the booking to be made and confirmed by providing credit card information as a guarantee;
- to fulfil the specific services requested during the booking phase;
- to use the credit card as a guarantee for any charge in the event of cancellation beyond the time allowed to exercise the right of cancellation that was listed during the booking confirmation, or should the customer not arrive on the agreed-upon date (no show procedure);
- to receive CVs that are compatible with any internal needs;
- for statistical purposes in an anonymous form (to evaluate the number of hits, etc.);
- to comply with current administrative, accounting and tax obligations, as well as to comply with laws and regulations.




The data we process may include data that has a sensitive nature, as defined by EU regulation 2016/679 (GDPR), or personal data capable of revealing racial and ethnic origins or religious, philosophical or other beliefs, political opinions, membership in parties, trade unions, associations or organizations of a religious, philosophical, political or trade union nature, as well as personal data that can reveal state of health and sexual life because it could be voluntarily provided in the notes field of the booking form if you deem the information is instrumental to the services we will provide (food allergies, disabled persons, information on health status, etc.).
The relevant data will be processed in accordance with the general authorization of the Guarantor for the protection of personal data N 5, which is limited to the processing of data and operations that are indispensable to fulfil obligations that could even be pre-contractual, which the hotel handles in its sector of activity, in order to provide specific goods, services or actions requested by the interested party.




According to EU regulation 2016/679 (GDPR), any sensitive data will be processed by us with the utmost confidentiality and will not be disseminated.




CURRICULA VITAE MANAGEMENT
The HOTEL FIUGGI TERME SRL Company reserves the right to evaluate the CVs received for potential positions and are candidates for employment in the hotel or who could be considered for positions in the near future.
The storage time of the curricula that management considers interesting is one year and they will be processed in total respect of the minimum security measures described by EU regulation 2016/679 (GDPR).
However, we kindly invite candidates to respect the following rules when transmitting their curricula vitae electronically:
- respect European format when compiling the curriculum;
- send the curriculum in PDF format;
- avoid including sensitive data (relating, in particular, to the state of health, religious, philosophical or political convictions) that are not relevant to the job offer;
- provide consent to the processing of sensitive data relevant to the establishment of an employment relationship (for example belonging to protected categories).




The Company will provide appropriate information pursuant to EU regulation 2016/679 (GDPR) during possible interviews with candidates.
The purpose of the processing related managing the curricula vitae will involve activities strictly related to the evaluation, recruitment or selection of personnel, with the objectives of employment, whether temporary or permanent, of internships, or to allow the chosen candidate to prepare his / her thesis at our headquarters.




COMMUNICATION AND DISSEMINATION OF DATA
Within the HOTEL FIUGGI TERME SRL company, personal data acquired from our website may be processed exclusively by personnel that has been officially appointed and trained in matters of confidentiality and security of personal data.




The personal data of the interested parties, if necessary, may be disclosed to:
- EasyConsulting S.r.l., an external data processor;
- Public Offices according to legal and / or contractual obligations;
- credit recovery companies and banking institutions for the management of receipts and payments deriving from your stay in the hotel;
- any consultants and external companies specifically appointed on our behalf, who will perform tax consultancy activities;
- collaborators or companies providing other services that are considered necessary during the stay of the interested party;



TYPES OF DATA THAT IS PROCESSED



Browsing data
The software applications with regards to the functioning of this website acquire, during normal operations, some personal data whose transmission is implicit within normal Internet IP protocol. This information is not collected in order to be associated directly with the identified parties, but could by their very nature, through subsequent processing and correlation with data held by third parties (providers), allow users to be identified.
This category of data includes IP addresses or domain names of users' computers that connect to the site, the date and time of the request, the URI (Uniform Resource Identifier) addresses of the requested resources, the size of the file obtained in response from the server, the numeric code indicating the status of the response given by the server (OK, error, etc.) and other parameters relating to the operating system and the user's IT environment.
This information is used only to obtain anonymous statistical information on the use of the site and to check that it is working properly. The information is deleted immediately after processing. The information in question could be used by the judicial authority to ascertain responsibility in case of hypothetical computer crimes against the website; except for this particular instance, we do not retain data regarding web contacts for more than seven days.




The information could be used to ascertain responsibility in case of hypothetical computer crimes against the website; except for this possible scenario, we do not retain data regarding web contacts for more than seven days.




Data provided voluntarily by the user
The optional, explicit and voluntary sending of electronic mail to the addresses on this site gives rise to the subsequent acquisition of the sender's address, which is necessary when responding to requests, as well as any other personal data included in the message.




CONTACTING USERS - ADDRESS MANAGEMENT AND SENDING EMAIL MESSAGES:




Mailing List or Newsletter
This type of service allows us to manage a database of email contacts, telephone contacts or contacts of any other type, to communicate with the users.
These services could also collect data relating to the date and time messages were displayed to the User, as well as the User's interaction with them, such as information on clicks on the links within the messages.




MailChimp (The Rocket Science Group, LLC.)
MailChimp is an address management and email messaging service provided by The Rocket Science Group, LLC.
Personal Data collected: email.
Location of processing: USA – Privacy Policy




INTERACTION WITH THE HOTEL THROUGH LIVE-COBOOKING PLATFORM:
This platform, if enabled, allows the hotel to communicate with the visitor via a chat section on the site with the possibility of interacting through pop-ups and activating a co-browsing session to display the browser window and assist in browsing. This platform does not collect or display sensitive data and the navigation data that is collected is limited to the window of the official website of Hotel Fiuggi Terme Resort & SPA and to the booking platform HOTELEASYRESERVATIONS.COM. Other data such as IP are collected anonymously and are therefore neither registered nor communicated to the venue.




INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS:
This type of service allows interaction with social networks, or other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it could be possible that, even if the Users do not use the service, the social networks collect traffic data relating to the pages in which it is installed.




Like button and Facebook social widgets (Facebook, Inc.)
The 'Like' button and Facebook social widgets are services that allow users to interact with Facebook, provided by Facebook, Inc.
Personal data that is recorded: Cookies and Use Data.
Location of Controlled Data: USA – Privacy Policy



+1 button and Google+ social widgets (Google Inc.)
The +1 button and Google+ social widgets are interaction services with the Google+ social network, provided by Google Inc.
Personal data that is recorded: Cookies and Use Data.
Location of Controlled Data: USA – Privacy Policy


Tweet button and Twitter social widgets (Twitter)
The Tweet button and Twitter social widgets are interaction services with Twitter, provided by Twitter Inc.
Personal data that is recorded: Cookies and Use Data.
Location of Controlled Data USA – Privacy Policy

Cookie

Cookies are text files that are stored on your computer and read remotely by our servers or third-party servers that we use. The use of permanent technical cookies or session cookies (which are not stored permanently on the user's computer and are eliminated when the browser is closed) is strictly limited to the technical service requested by the user and to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow a safe and efficient exploration of the site and its applications.
The technical cookies used on this site avoid the use of other computer techniques that are potentially detrimental to the user privacy:

A LIST OF THIRD-PARTY COOKIES
The Site uses cookies for the following purposes:

Technical cookies:
used for the sole purpose of transmitting a message over an electronic communications network, or as strictly necessary for the provider to send information that has been explicitly requested by the subscriber or user (see Article 122, paragraph 1 of Italian law).
They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into browsing or session cookies, which guarantee normal browsing and use of the website (allowing, for example, to make a purchase or authentication to access restricted areas); analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to browse based on a series of selected criteria (for example, language or products selected for purchase) in order to improve services rendered.
User consent is not required prior to the installation of these cookies.

You can find out more information about individual cookies and what they are used for in the table below.

Technical Cookies

Cookie

Name

Type

Purpose

Information

Expiration

Hotel Fiuggi Terme Resort & SPA

Hotel Fiuggi Terme Resort & SPA

Strictly necessary / Technical cookies

Used to verify acceptance of cookies


1 day

Hotel Fiuggi Terme Resort & SPA

HPC.*

Strictly necessary / Technical cookies

Used to verify acceptance of cookies


1 day

Hotel Fiuggi Terme Resort & SPA

PHPSESSID

Strictly necessary / Session cookies

Used to identify the user session


Session

Hoteleasyreservations

CheckSESSION

Strictly necessary cookies / Session

Used to identify the user session on Booking Engine


Session

Google Analytics

_ga

Analytic / performance cookies

These cookies are used to distinguish between users.

More info

2 years

Google Analytics

_gat

Analytic / performance cookies

These cookies are used to speed up access requests.

More info

10 minutes

Google Analytics

_gid

Analytic / performance cookies

These cookies are used to distinguish between users.

More info

2 days

ShinyStat

AFOR, SSA, SSID, SN_*, SSCN_*, SSC_*, SSID_*

Analytic / performance cookies

These cookies are used to collect information on how visitors navigate the site. We use this information to create reports regarding user traffic on the site, conversion statistics and to improve the site in general. The cookies collect information anonymously.

More info


Live Co-Booking

livecob-*

Session cookies

Used to identify the chat and user session.


Session

Third-party cookies:


These cookies allow users to create an anonymous profile based on their browsing experience on this and all other sites. In doing so you are supplied with targeted advertising based on your interests instead of generic advertising. These cookies are not managed by our company and are referred to as third-party cookies.

You can find out more information about individual cookies and what they are used for in the table below.

Third-party cookies

Cookie

Name

Type

Purpose

Information

Expiration

Google Apis

_utma, _utmb, _utmc, _utmz, _utmt_ GlobaleHotelTracker, _utmt_ HotelTracker

Analytic / performance cookies

These cookies are used to collect information on how visitors navigate the site. We use this information to create reports regarding user traffic on the site, conversion statistics and to improve the site in general. The cookies collect information anonymously.

More info


YouTube

NID

Advertising / preference cookies

The purpose of this cookie is to record information about user preferences.

More info

6 months

YouTube

PREF

Advertising / preference cookies

Used to ensure safe browsing.

More info

2 years

addThis

_atuvs

Advertising / technical cookies

Ensures that the user sees an updated count if he shares a page with the AddThis social sharing App

More info


addThis

_atuvc

Advertising / technical cookies

Allows the user to see an updated count of shares of the different social media platforms, after sharing a page via an AddThis button

More info

2 years

addThis

loc, bt2, di2, uid, ups, uvc, mus, ssc, ssh, sshs, vc

Advertising / technical cookies

Allow AddThis to work

More info

2 years

Live Co-Booking

livecob-

Advertising / technical cookies

Session cookies


Session

hellomedian

mdn_anonymous_id

Third-party / Session

Used to identify the cobrowsing session

More info

10 years

hellomedian

mdn_viewer

Third-party / Technical

Allow cobrowsing to work

More info

10 years

TocToc

.tmp

Third-party / Session

Allow TocToc to work

More info

Session

TocToc


Third-party / Technical

Allow TocToc to work

More info

2 years

Facebook Custom Audience


Advertising cookies

These Remarketing and Behavioural Targeting cookies provided by Facebook, Inc. link the activity of this site with the Facebook advertising network.

More info


AdWords Remarketing (Google Inc.)

_gac_*

Analytic / performance cookies

AdWords Remarketing is a Remarketing and Behavioural Targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

More info

2 years

FlowXO

fxo- messenger- fingerprint

Third-party, session

Used to identify the chatbot session

More info

Session

FlowXO

identity

Third-party, session

Used to identify the chatbot session

More info

Session

FlowXO

__cfduid

Third party, technical

Allow FlowXO to work

More info

2 years



HOW TO MODIFY THE COOKIE SETTINGS
Most browsers allow you to delete cookies from your computer's hard drive, block acceptance of cookies or receive a warning before a cookie is stored.

Therefore, for the removal of cookies we invite the user to follow the instructions on the various browsers' dedicated pages:

- Chrome: https://support.google.com/chrome/answer/95647?hl=it
- Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

RIGHTS OF THE INTERESTED PARTIES
The parties to whom the personal data refer have the right at any time to obtain confirmation of the data and to know its content and origin, verify its accuracy or request it be modified, updated or rectified (article 7 of Italian law regarding the protection of personal data). According to the same law, users also have the right to request cancellation, transformation into anonymous form or to block data processed in violation of the law, and to oppose in any case, for legitimate reasons, its processing.

Requests should be sent to:
- By e-mail: info@hotelfiuggiterme.it
- Or in writing to Hotel Fiuggi Terme Resort & SPA - Via Capo i Prati, 9 - 03014 - Fiuggi Terme (FR) Italy

This site uses cookies necessary for the operations outlined in the cookie policy. If you want to learn more or opt out of all or some cookies see the cookie policy. By clicking on the I Agree button you authorize the use of cookies.

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